August 6, 2026
If you’ve noticed the portal working a little differently lately, that’s intentional. EviCore by Evernorth® has been rolling out portal updates designed to reduce the back-and-forth, cut down on system switching, and make everyday case management easier for you and your team. Here’s a look at what’s already live, and what’s on the way.
Faster login
The portal now remembers your multifactor authentication for 30 days so you can get in without repeated verification prompts.
One worklist for all your cases
The My Worklist dashboard displays all of your cases in one place with real-time status updates; this means no more jumping between portals to find what you need. You can also share your worklist with other team members, making it easier to collaborate and keep things moving during busy periods.
The ability to take action directly from the worklist
An upcoming update will add an Actions column to the dashboard, which will allow you to upload clinical documents, view letters and manage case activity without leaving your worklist.
A smarter case-build experience
A new guided case-build flow will walk you through submissions step by step, with predictive search and patient lookup to help reduce errors.
Additionally, eligibility will be verified on the very first screen, so you’ll know right away whether a case can move forward—instead of finding out several screens in.
Feedback that drives changes
Your feedback shaped these changes. If you have thoughts on your portal experience, share them through the Provider Satisfaction Survey. Responses go directly to EviCore by Evernorth leadership each month.
Visit evicore.com to explore the latest enhancements, and keep an eye on future newsletters for updates on what’s coming next.
Please let us know what you think of the Provider Newsroom information and news.
Contact Us