Portal and process news

Reminder: Facility Changes Can be Made on Existing Cases 

April 15, 2025

Facility changes on complete and approved cases can be completed online. To complete the task, simply search the case information and follow the prompts after […] Read more >

New self-service request platform coming soon

December 30, 2024

In 2025, EviCore by Evernorth® will introduce our providers and external customers to a new way of submitting service requests. This new self-service request platform […] Read more >

Updated clinical documentation requirements

October 24, 2024

To accept and process clinical uploads or faxes, EviCore requires a full name (first and last) and one additional identifier from the list below of […] Read more >

Meet the Provider Engagement Team – Sara Pomeroy

October 24, 2024

Our Provider Engagement Team is dedicated to helping you have the best possible experience with EviCore by Evernorth. We wanted to take the opportunity to […] Read more >

New specialized therapy FAQ available

June 1, 2024

To help streamline the authorization process for therapies within the EviCore by Evernorth® system, we’ve created a new Specialized Therapy Frequently Asked Questions (FAQ) reference sheet. The document includes […] Read more >

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