EviCore Provider Newsroom


Welcome to the new EviCore Providers Newsroom. A home for the latest news for providers, including industry trends, policy changes, program updates, and digital tools and resources.

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New EviCore Communication Relationship Management (ECRM) Application Launches

October 7, 2025

We are launching a new EviCore Communication Relationship Management (ECRM) application to improve our service request experience. The new ECRM will provide greater control and […] Read more >

Save the date: EviCore by Evernorth provider training  

October 7, 2025

Whether you’re a new user or an experienced user with questions, our free online training sessions can help maximize your experience.   All training sessions last […] Read more >

Best Practices for Medical Oncology Requests

October 7, 2025

Small changes can make a big difference when it comes to achieving timely reviews and faster case processing for your medical oncology requests. Check out […] Read more >

New Dashboard View Provides Enhanced Features & Capabilities

October 7, 2025

Next time you log on to your EviCore portal, you may notice some improvements. EviCore recently launched a new Universal Provider Experience (UPX) dashboard and […] Read more >

Lab management program update – SmartSearch

August 6, 2025

A couple of years ago, EviCore by Evernorth® Laboratory Management introduced Lab SmartSearch to streamline the medical necessity review process. This tool helps requesters quickly […] Read more >

Streamline PAC authorizations with electronic medical record (EMR) integration

August 6, 2025

EviCore by Evernorth® is committed to partnering with skilled nursing facilities to streamline the PAC (post-acute care) authorization process. For eligible facilities, we now offer […] Read more >

DME clinical pathways now available for web portal 

August 6, 2025

Providers can now complete clinical pathways for select Durable Medical Equipment (DME) items—including oxygen, orthotics/braces, hospital beds and more—through our web portal. Requests that meet clinical […] Read more >

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