EviCore Provider Newsroom


Welcome to the new EviCore Providers Newsroom. A home for the latest news for providers, including industry trends, policy changes, program updates, and digital tools and resources.

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Save the date: EviCore by Evernorth provider training  

August 6, 2025

Whether you’re a new user or an experienced user with questions, our free online training sessions can help maximize your experience.   All training sessions last […] Read more >

New option to withdraw cases on the portal

August 6, 2025

You asked; we listened! Over the past year, we’ve gathered requests for portal enhancements through our provider satisfaction survey. The second-most requested feature—submitted over 9,000 […] Read more >

Lab management program update – SmartSearch

August 6, 2025

A couple of years ago, EviCore by Evernorth® Laboratory Management introduced Lab SmartSearch to streamline the medical necessity review process. This tool helps requesters quickly […] Read more >

Streamline PAC authorizations with electronic medical record (EMR) integration

August 6, 2025

EviCore by Evernorth® is committed to partnering with skilled nursing facilities to streamline the PAC (post-acute care) authorization process. For eligible facilities, we now offer […] Read more >

DME clinical pathways now available for web portal 

August 6, 2025

Providers can now complete clinical pathways for select Durable Medical Equipment (DME) items—including oxygen, orthotics/braces, hospital beds and more—through our web portal. Requests that meet clinical […] Read more >

Reminder: facility changes can be made on existing cases 

April 15, 2025

Facility changes on complete and approved cases can be completed online. To complete the task, simply search the case information and follow the prompts after […] Read more >

Meet the provider engagement team – Lisa Mekkelsen

April 15, 2025

Our Provider Engagement Team is dedicated to helping you have the best possible experience with EviCore by Evernorth®. We wanted to take the opportunity to […] Read more >

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