Archive

Reminder: Facility Changes Can be Made on Existing Cases 

April 15, 2025

Facility changes on complete and approved cases can be completed online. To complete the task, simply search the case information and follow the prompts after […]

Meet the Provider Engagement Team – Lisa Mekkelsen

April 15, 2025

Our Provider Engagement Team is dedicated to helping you have the best possible experience with EviCore by Evernorth®. We wanted to take the opportunity to […]

Lab Management Program Update – SmartSearch

April 15, 2025

EviCore Laboratory Management enhanced the process of requesting prior authorizations a couple of years ago. Lab SmartSearch was designed to make it easier for the […]

Ways to Expedite Chemotherapy and Supportive Drug Requests

April 15, 2025

If chemotherapy and supportive drug requests have been made online via the web portal and are not immediately approved, it usually means we need more […]

Save the Date: EviCore Provider Training + New Training Topic Available 

April 15, 2025

Whether you’re a new user or an experienced user with questions, our free online training sessions can help maximize your experience.   We’re pleased to announce […]

Updates to Same/Similar CPT Code Requests Workflow for Vascular Interventions

April 15, 2025

Peripheral vascular intervention (PVI) cases often need multiple billing codes (CPT codes). Sometimes, changes to these codes are identified before the procedure, while other times […]

New self-service request platform coming soon

December 30, 2024

In 2025, EviCore by Evernorth® will introduce our providers and external customers to a new way of submitting service requests. This new self-service request platform […]

Meet the Provider Engagement Team – Michael Morgan

December 30, 2024

Our Provider Engagement Team is dedicated to helping you have the best possible experience with EviCore by Evernorth®. We wanted to take the opportunity to […]

Help us improve with the Provider Satisfaction Survey

December 30, 2024

We plan to make some significant changes in 2025, and we want your input. After submitting a case request, you may be prompted to fill […]

Reminder of prohibition on billing Qualified Medicare Beneficiaries (QMBs)

December 30, 2024

Please view the Centers for Medicare & Medicaid Services (CMS) article entitled “Medicare Learning Matters” regarding the prohibition on billing QMBs for Medicare A/B deductibles […]

Save the date: EviCore provider training

December 30, 2024

Whether you’re a new user or an experienced user with questions, our free online training sessions can help maximize your experience. These one-hour sessions take […]

Updated clinical documentation requirements

October 24, 2024

To accept and process clinical uploads or faxes, EviCore requires a full name (first and last) and one additional identifier from the list below of […]

How are we doing?

Please let us know what you think of the Provider Newsroom information and news.

Contact Us