August 6, 2025
A couple of years ago, EviCore by Evernorth® Laboratory Management introduced Lab SmartSearch to streamline the medical necessity review process. This tool helps requesters quickly […]
August 6, 2025
Whether you’re a new user or an experienced user with questions, our free online training sessions can help maximize your experience. All training sessions last […]
August 6, 2025
EviCore by Evernorth® is committed to partnering with skilled nursing facilities to streamline the PAC (post-acute care) authorization process. For eligible facilities, we now offer […]
August 6, 2025
Providers can now complete clinical pathways for select Durable Medical Equipment (DME) items—including oxygen, orthotics/braces, hospital beds and more—through our web portal. Requests that meet clinical […]
August 6, 2025
You asked; we listened! Over the past year, we’ve gathered requests for portal enhancements through our provider satisfaction survey. The second-most requested feature—submitted over 9,000 […]
April 15, 2025
Facility changes on complete and approved cases can be completed online. To complete the task, simply search the case information and follow the prompts after […]
April 15, 2025
Our Provider Engagement Team is dedicated to helping you have the best possible experience with EviCore by Evernorth®. We wanted to take the opportunity to […]
April 15, 2025
If chemotherapy and supportive drug requests have been made online via the web portal and are not immediately approved, it usually means we need more […]
April 15, 2025
Whether you’re a new user or an experienced user with questions, our free online training sessions can help maximize your experience. We’re pleased to announce […]
April 15, 2025
Peripheral vascular intervention (PVI) cases often need multiple billing codes (CPT codes). Sometimes, changes to these codes are identified before the procedure, while other times […]
December 30, 2024
Later this year, we’re launching a new self-service platform for submitting service requests to offer providers a more user-friendly and issue-specific method of communicating with […]
December 30, 2024
Our Provider Engagement Team is dedicated to helping you have the best possible experience with EviCore by Evernorth®. We wanted to take the opportunity to […]
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